At Masters Kitchen & Bath, we take pride in providing the best possible experience to all of our customers. Our customer testimonials are the best proof of this commitment. Feel free to browse through the testimonials of our satisfied clients to ensure that Masters Kitchen & Bath is the right fit for your project.
Marge S.
After vetting 9 different kitchen remodeling companies, I focused on working with Masters Kitchen and Bath. My first contact was with Marc Weiss, and then with Joe, the designer, and ... all the work less counter installation was done by Alin. Every aspect of our engagement deserves a 5 star rating for the level of professionalism, punctuality, patience, ideas, quality of work, and addressing of any final items to bring the job to closure. Work commenced on March 19, 2018, and 99% of the work was completed less some fine tune tweaking 4 weeks later which was exactly what Marc said would be the timeline. When I say patience, I mean Masters had patience. Before signing a contract with Masters, I spent approximately 12 hours with both Marc and Joe getting ideas (at one point Marc commented that working with me was “epic” and that still makes me chuckle), renderings of layout, and review of Masters various product lines. There was no pressure to sign a contract, no ushering me along, nor was any fee expected up-front before design work was initiated. When all was said and done, this complete kitchen remodel which included tearing out a pantry, relocating appliances, replacing lighting from hanging fixture style to canister, new flooring in both the kitchen and foyer, adding outlets, quartz counters, glass back splash, and installing above counter cabinets that reached the ceiling wasn’t inexpensive at $33,000. However, Masters’ pricing was highly competitive with the other venues, Home Depot being one, BUT the quality of the products offered and the attention to detail that Masters offered far exceeded the other venues’ offerings. And Alin….what a GREAT installer. He kept the work site neat; no “oops” by way of anything being inadvertently damaged; a master of all trades including carpentry, electrical, tile, and plumbing. All of Alin’s work was done precisely. By far working with Masters Kitchen and Bath has been the best experience I’ve had when undertaking a remodeling endeavor. I would work with them again in a heartbeat.
Prospect Heights, Illinois
Hire Again: Yes
Kitchen Remodeling
Meredith M.
We were very satisfied with our complete kitchen and ½ bath gut rehab and remodel. It was important for us to find a local company that would be the designer, project manager, and submit ... all of our city permits on our behalf. While we had ideas, we wanted professionals. Also, we wanted the “tv” type design 3D experience as well as a warranty on the labor and materials. We’ve used a number of contractors on our 100 year old colonial home, and finally, Masters was the perfect design-builder for us.
If you want a helpful, honest and positive review, please read on. We found Masters through Angie’s list, which offered a slight discount. They responded to our inquiry, and Marc came out to meet us and see our kitchen. Marc showed us other projects on his ipad, and said we would get so much more space with new cabinets while keeping the original footprint of the kitchen (which was our goal). Marc was open to our suggestions but also offered his professional opinion and reasons why some of our suggestions might not be ideal. Within two weeks, Marc invited us to the showroom to see the design, see samples and to talk through the project timeline and cost. The design was what we asked for but, we decided when we got home, it wasn’t what we wanted. So, Marc graciously came back to our house to listen to more ideas. The new design was completed in less than 2 weeks, and we were very happy with the design. The designer at Masters was able to make adjustments on the spot using his 3d design software until the kitchen was perfect. We shook hands and agreed on the design.
Mark informed us that the once a contact was signed for the agreed upon price, there wouldn’t be additional cost for unforeseen issues that might come up throughout the project. For example, if existing piping burst when working on the plumbing and needed to be replaced, Masters wouldn’t charge us for the labor or materials. This actually happened during the project, and they didn’t charge us a dime. The overall cost estimate was above other estimates we received. But the other estimates couldn’t guarantee they wouldn’t charge more if they ran into unforeseen issues. We appreciated the conservative approach to their quoting. We also liked their 5 year warranty on both materials and labor (which we couldn’t find elsewhere).
After the project started, we decided to replace 2 windows and the kitchen entry door. Masters was very professional and quoted us for the additional labor. We worked with a 3rd party to order the windows and doors, and Masters installed them beautifully. We were able to select all materials in Master’s showroom with assistance from Marc and the designer. They had a large selection of cabinets, countertops and tiles. We also selected our faucet there and couldn’t be more happy with it (It’s lead free and very stylish). We also selected our farmhouse sink from the showroom display. It’s the centerpiece of our kitchen. They gave us the info we needed to select our appliances at ABT. Based on the design, Marc said we’d need to pick out a counter depth fridge that is 33 in wide. ABT had exactly 2 options, which we weren’t excited about. But luckily, we went with the Samsung one and now really like it. ABT also beat Home Depot prices and upped their 4 year warranty to 5 year to match the Home Depot warranty and price.
We are very happy with the Cabinetry. But, there were a few hiccups with the order. We got the wrong glass, which was replaced in good time. There were also limitations to the interiors because of our cabinet sizes, which caused some anxiety after installation. There was also different conversations and estimates made on the crown molding, and we were surprised by the final cost. That said, we are happy with the final product, and it was the right decision to go with crown molding in the entire kitchen. Our project was a one man job which at first was surprising to us but he surpassed all expectations and then some. The demo was completed in a short time with a week notice and minimal disturbance to the house. They used a barrier to keep dust to a minimum. Sasho was absolutely amazing. He constructed our kitchen, scheduled the inspections and was very detailed in all that he did. We could not be happier with his service, management and workmanship. He used his best judgment for the project and we were very happy with the decisions he made. We felt very comfortable with him in our home! The Kitchen was completed within the proposed timeline. We were absent from the house for most of the project. Our bathroom took about 3 weeks over their initial window because Sasho was scheduled for another kitchen. The third party flooring company (contracted by Masters) finished the floor with noticeable tape marks. Both we and masters were not satisfied, so the floor was redone. This delayed our completion by about a week.
Overall, we are very happy with our kitchen. Our friends, family and agent cannot say enough about it. We’ve actually heard “this is the most beautiful kitchen I’ve ever seen” Thank you Masters, you did a great job!
From the start, it was clear that Masters Kitchen & Bath was the no-nonsense company that would take care of my remodeling project with as little as anxiety as can be expected ... when half a house is being gutted down to the brick and studs. The entire team was professional, experts in their work, and generated confidence from the manager, designer, and crew. The results exceeded my expectations. I don’t get excited by much but I love my new kitchen and bath–I just love looking at my floor! In particular, I wanted to emphasize how much I enjoyed working with Sasho and Camil whose attitudes were consistently ‘not a problem’ to every concern or request I had. Hardworking, detail-oriented, very nice dudes. Thank you, guys.
Chicago, Illinois
Hire Again: Yes
Kitchen Remodeling
Jamila V.
Had my kitchen remodeled by Masters. Absolutely love it. I had a sink moved, a door bricked up, a wall knocked down, and an island installed. Zac was very professional and kept ... us informed every step of the way. Everything about the kitchen is perfect. My friends absolutely love it. It’s been about 18 months since I had the work done and I have not had any issues with the quality of their work. I highly recommended Masters.
Willowbrook, Illinois
Hire Again: Yes
Kitchen Remodeling
Taiss L
MKB recently completely a complete redo our master bathroom. We experienced a few hiccups with the selection and delivery of the materials however MKB was very committed to ... ensuring we get what we wanted so we ultimately love the bathroom. The quality of the work itself is outstanding and the stand out component of our experience. While MKB wasn’t our cheapest option by far, we know that cost was certainly worth the result. We love the bathroom and it’s probably the best room in our house.
Going into this project we had general ideas of what we wanted in our new kitchen but we weren’t sure of the specifics. One thing that we really wanted (but weren’t sure how to ... achieve it) was to have more counter space and a more functional layout, both of which are tricky in a Georgian. I called 3 companies to come over for an in house consultation and heard three completely different ideas for how to re-imagine the room. Marc’s proposal was by far the best of the options we were presented. It was also the most expensive of the proposals, but we knew that we were looking for a quality kitchen remodel that would stand the test of time. Angel was very instrumental in our choice of flooring, cabinets, backsplash, handles, etc. (I even went back to have him help us choose the paint color). We ended up choosing a very different look than we had originally envisioned. Angel was very patient with us as we went through multiple options, and we are very happy with our final choice. The install process took the exact length of time that we were quoted (6 weeks) and was on budget.
Masters Kitchen and Bath completely remodeled our full and half bathrooms , they did an outstanding job and we couldn’t be happier. Our designer Joe was extremely helpful ... and patient with us , helping us select all the materials and providing us with with design ideas, he was very intuitive to exactly what we wanted. Our Installation Professional Peter was a pleasure to work with, he was an expert in every aspect of the job and meticulous in every detail of his work. We are thrilled with the results and have received numerous compliments on our new bathrooms! I would highly recommend Masters Kitchen and Bath to anyone considering a remodel of their kitchen or bathroom.
Mt. Prospect, Illinois
Hire Again: Yes
Bathroom Remodeling
Julie A.
We did a complete overhaul in our master bath. We had a basic layout that needed a total renovation to utilize our space more efficiently. MKB came up with an awesome design ... that blew us away. Their showroom is beautiful with a huge selection to choose from. It was nice to have a one stop shop. Marc and Thomas were great to help us tie all of our selections together. Alin showed up every day at 8:00 am ready to work. Alin is such a nice guy, my kids felt like he was part of the family. MKB was so accommodating, that if we didn’t like the way something turned out they were willing to fix it to our satisfaction. I absolutely love my wet bath. I feel like royalty every time I bathe.
Marc and his team did an amazing job turning an outdated half bath into a beautiful, modern full bath. They helped me design it and guided me through the entire project. They were ... consummate professionals through the whole process. I can’t recommend them highly enough!
Chicago, Illinois
Hire Again: Yes
Bathroom Remodeling
Jane L.
Never having had remodeling done previously, I needed a provider where I could get good design help and see choices and options, but not unlimited options. I needed the choices ... narrowed down. My first goal was quality – do it right the first time. My second goal was a bathroom where I could “age in place”. Marc came to see the empty condo that I purchased in a nearly 100 year old high rise building. He took photos and measurements. He came again on his own to see an in-process remodel in another unit so that he could see behind the walls and under the floor. The next time I met with Marc and his designer and looked at ideas. The tub would be removed and a shower stall with a glass door and a bench put into its place. Inside the shower, a niche would be installed to hold shampoo and other items. The toilet would be moved to the opposite wall to give clear access to the shower stall with a walker (if and when that should that become necessary). We spent time looking at wall tile, floor tile and cabinets. On my next visit, we made those choices and looked at toilets, sinks, other plumbing fixtures and accessories. After the contract was signed, we worked with the building’s board of directors to meet their remodeling and insurance requirements. We met with the building’s plumbing company because when the walls were opened, updates to the unit’s plumbing (risers and supply lines) had to be performed. Once everything was approved, I was put into the line. Several months later, the work began. The only interruption that occurred was when the building’s plumbing company did their work. Otherwise, a skilled workman was there all day, every day, to complete the demolition and remodeling. The process took about seven weeks. The results were beyond expectations. The new bathroom is both beautiful and functional. During the process of remodeling, the bedroom’s hardwood floor was damaged by water. Masters Kitchen and Bath took responsibility for the damage and brought in a company to repair and refinish the bedroom floor.
Chicago, Illinois
Hire Again: Yes
Bathroom Remodeling
Nicholas H.
Masters Kitchen and Bath did an amazing job remodeling the only bathroom in our 100+ year old condo, which hadn’t been touched since the 1940s. Angel, their designer, created ... a layout that maximized the very small space we had to work with, and quickly helped my partner and I, who have very different tastes select tile and fixtures that we are both liked. Their installer, Alex, was completely professional, reliable and did a great job keeping everything as clean as possible as he worked. I couldn’t have asked for a better experience, and am very happy with the results. See ‘before ‘ and ‘after’ photos below.
MKB did a great job with the design and renovation of both rooms. They had some very valuable recommendations on items that I would have overlooked. Workmanship ... was great.
