Reviews - Masters Kitchen & Bath - Chicago's remodeling experts

CUSTOMER REVIEWS

At Masters Kitchen & Bath, we take pride in providing the best possible experience to all of our customers. Our customer testimonials are the best proof of this commitment. Feel free to browse through the testimonials of our satisfied clients to ensure that Masters Kitchen & Bath is the right fit for your project.

Susan E.

We had our kitchen and adjacent dining area totally gutted and rehabbed. We got new oak floors, maple cabinets, quartz countertops, sink, faucet, and all accompanying ... plumbing, ventilation and electrical work performed by Masters. We received 3 bids from Angie’s List providers, and Masters was the most competitive and provided the best warranty 5 years on labor. Masters promised the work would be completed in the shortest amount of time because they don’t use subcontractors except for the floor people. They delivered on their promises and the project came in on time and on budget. Their worker Igor was very polite and efficient and the dust was contained as much as possible. The other big benefit to us was that all of the materials are chosen in their showroom; you don’t need to go from store to store to pick out cabinets, countertops, etc. – it’s all one-stop shopping which was important to us. From the design of the new kitchen to the end result they assisted in the whole process. The work they did was of very high quality and we are thrilled with our new kitchen. I would definitely recommend them to others considering a kitchen or bath rehab.

Glenview, Illinois

Hire Again: Yes

Kitchen Remodeling

Patricia Z.

We are really happy with our new kitchen. Masters Kitchen and Bath turned our small galley into a place that works for us with a more spacious work space ... and storage.

Mt. Prospect, Illinois

Hire Again: Yes

Kitchen Remodeling

Mary Z.

My wife and I just completed a major kitchen remodeling, and we could not be more pleased with the results. Masters Kitchen and Bath did an outstanding job from the initial design ... concept, thru final detailing. Our project was delivered on time, something rare nowadays. Communication was very good between all involved, and we enjoyed being able to see the progress made each day. Our construction lead was exceptional, we’d definitely ask for him again. Every day ended with a thorough cleaning of the workplace, a welcome surprise. We highly recommend Masters, and look forward to our next remodeling project with them. Thank you Marc and team!

Park Ridge, Illinois

Hire Again: Yes

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Kitchen Remodeling

Richard E.

MKB renovated our kitchen in Lincoln Park condo. We were looking for someone who could provide recommendations rather than just take notes of what we wanted. Marc was far more ... creative in providing a design and layout than the others that we met with. We liked that MKB had a showroom and a computer design expert who could show us renderings of various proposals. They also bricked up a window to provide more space in what was a crowded work area. We felt comfortable enough, that we contracted for the work to be done while we were out of town. Everyone agrees that you would never know there was ever a window there. When we got home in June, Igor was making last minute adjustments ready to do any final tweaking that we wanted. We may have paid slightly more for MKB, but we are happy to say we got the quality and peace of mind that they promised us.

Chicago, Illinois

Hire Again: Yes

Kitchen Remodeling

Debby L.

We chose Masters Kitchen & Bath after a good friend raved about their work. Their price was in line with the 2 other estimates we got. Everything went smoothly. Marc came to ... the condo, took pictures and listened to what we wanted to do. Joe then designed the kitchen and we were able to tweak things based on his 3-D computer picture. He spent a lot of time with us helping us pick out everything from the cabinets to the color of the tile grout. The work crew were the people who turned the beautiful drawing into a gorgeous reality. The men who worked on our project are complete professionals who have an extraordinary eye for detail and made small changes that improved the look of the finished project. We would hire them again in a heartbeat.

Chicago, Illinois

Hire Again: Yes

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Kitchen Remodeling

Jennie H.

We interviewed a few different design/remodel teams when we decided to gut the kitchen in our Lincoln Park townhome. We decided to move forward with Masters Kitchen and Bath ... after meeting with Marc a few times. We not only liked their proposed design the best, we also liked the idea of 1 point of contact throughout the remodel process. We are very happy with our decision. The Masters team was easy to work with throughout the design process and Alin did a fabulous with installation of our dream kitchen. It is the focal point of our home and our friends and family are quick to compliment us on the beautiful work.

Chicago, Illinois

Hire Again: Yes

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Kitchen Remodeling

Melissa W.

I hired Masters Kitchen and Bath to do a gut remodel of our galley-shaped kitchen. I had never undertaken a project of this size and scope and wanted to find a company that would ... handle/manage everything from design to execution. After reading reviews on Angie’s List, I decided to go with Masters. First step was to meet with their sales manager and designer. Throughout the design phase, Joseph was extremely helpful in reviewing options, offering suggestions, and mocking up the design in his software so we could see a 3D rendering of the kitchen. I appreciated Joseph’s thoroughness, his easygoing nature, and his willingness to spend whatever time was necessary to create the design of our dreams. Once we nailed down the design, the project was quoted. Masters is not the cheapest game in town, but as the saying goes..you get what you pay for. The project was estimated to take about 8 weeks and they finished in just over 8 weeks, due to 2 extra items added during the project. I can’t say enough wonderful things about our installers, Sasha and Camille. They did amazing work on everything. I warned them from the beginning that I am a perfectionist and they did not let me down. In addition to their fantastic work, they are the nicest people, and cleaned up at the end of each day. I have never met a more respectful and professional crew. I would highly recommend Masters Kitchen & Bath to anyone looking to do a remodeling project.

Lincolnshire, Illinois

Hire Again: Yes

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Kitchen Remodeling

Violet H.

I love our new kitchen! The old kitchen (original) was cramped and hard to use. Our new kitchen in spacious with a huge island and a glorious bay window facing the yard. Masters was ... great to work with and attended to every detail. We also had a gorgeous hutch designed to match the island, and a wine bar for my husband.

Wheeling, Illinois

Hire Again: Yes

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Kitchen Remodeling

Robert Q.

We are very pleased with the kitchen remodeling that Masters performed. Master’s staff was very experienced and made our kitchen remodeling a pleasant experience. Angel did a great job ... designing the kitchen and during the design phase we were able to see a 3-D visualization of our new kitchen; he quickly understood our needs and tastes and helped us select and match the cabinet style, floor and wall tiles, door hardware and plumbing fixtures from Masters’ wide-selection in their showroom. Alin was a true craftsman and his handiwork was the best we have ever seen. He left the job-site clean and neat at the end of each day, and the impact to the rest of the household was minimized. Marc managed the project very efficiently and kept us within budget. Job was completed within 6-weeks, which was the estimated duration from Day 1. Great job overall!

Glenview, Illinois

Hire Again: Yes

Kitchen Remodeling

Dianne P.

In early 2018 we decided on a complete kitchen remodel as well as some substantial improvements on our entire first floor. We looked at a number of contractors who specialized in ... kitchen cabinets, but most of them either installed cabinets and/or counter tops and did not do flooring. Others would do flooring, but didn’t have any vision to transform our kitchen and first floor into what we wanted. We happened to visit the Home Improvement show at Arlington Park and visited the Masters Kitchen & Bath display. From there we scheduled for them to come out to the house and it was from that point on we felt that we had the contractor that we wanted to work with. Masters provided us some design options that others never thought of and were the “one stop shop” for all the work we wanted to complete. After we finalized the overall design for the kitchen as well as the other work items for the first floor, the tentative date was scheduled for the work. Several weeks later the demo work began and we were on our way to a completely renovated kitchen and first floor. The work process was nothing less than professional and their trade craftsman was one of the most polite and diligent persons that we have ever met. He showed up every day on time and was always willing to answer our questions. And when the work was completed, we were beyond satisfied with the end product. Overall, the kitchen and entire first floor looked amazing! We typically do not write reviews, but in this case we felt the positive reference was well deserved. We have referred both friends and family members looking for kitchen or bath remodeling to Masters and may look for them to do additional work at our house in the future.

Bartlett, Illinois

Hire Again: Yes

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Kitchen Remodeling

Marge S.

After vetting 9 different kitchen remodeling companies, I focused on working with Masters Kitchen and Bath. My first contact was with Marc Weiss, and then with Joe, the designer, and ... all the work less counter installation was done by Alin. Every aspect of our engagement deserves a 5 star rating for the level of professionalism, punctuality, patience, ideas, quality of work, and addressing of any final items to bring the job to closure. Work commenced on March 19, 2018, and 99% of the work was completed less some fine tune tweaking 4 weeks later which was exactly what Marc said would be the timeline. When I say patience, I mean Masters had patience. Before signing a contract with Masters, I spent approximately 12 hours with both Marc and Joe getting ideas (at one point Marc commented that working with me was “epic” and that still makes me chuckle), renderings of layout, and review of Masters various product lines. There was no pressure to sign a contract, no ushering me along, nor was any fee expected up-front before design work was initiated. When all was said and done, this complete kitchen remodel which included tearing out a pantry, relocating appliances, replacing lighting from hanging fixture style to canister, new flooring in both the kitchen and foyer, adding outlets, quartz counters, glass back splash, and installing above counter cabinets that reached the ceiling wasn’t inexpensive at $33,000. However, Masters’ pricing was highly competitive with the other venues, Home Depot being one, BUT the quality of the products offered and the attention to detail that Masters offered far exceeded the other venues’ offerings. And Alin….what a GREAT installer. He kept the work site neat; no “oops” by way of anything being inadvertently damaged; a master of all trades including carpentry, electrical, tile, and plumbing. All of Alin’s work was done precisely. By far working with Masters Kitchen and Bath has been the best experience I’ve had when undertaking a remodeling endeavor. I would work with them again in a heartbeat.

Prospect Heights, Illinois

Hire Again: Yes

Kitchen Remodeling

Meredith M.

We were very satisfied with our complete kitchen and ½ bath gut rehab and remodel. It was important for us to find a local company that would be the designer, project manager, and submit ... all of our city permits on our behalf. While we had ideas, we wanted professionals. Also, we wanted the “tv” type design 3D experience as well as a warranty on the labor and materials. We’ve used a number of contractors on our 100 year old colonial home, and finally, Masters was the perfect design-builder for us. If you want a helpful, honest and positive review, please read on. We found Masters through Angie’s list, which offered a slight discount. They responded to our inquiry, and Marc came out to meet us and see our kitchen. Marc showed us other projects on his ipad, and said we would get so much more space with new cabinets while keeping the original footprint of the kitchen (which was our goal). Marc was open to our suggestions but also offered his professional opinion and reasons why some of our suggestions might not be ideal. Within two weeks, Marc invited us to the showroom to see the design, see samples and to talk through the project timeline and cost. The design was what we asked for but, we decided when we got home, it wasn’t what we wanted. So, Marc graciously came back to our house to listen to more ideas. The new design was completed in less than 2 weeks, and we were very happy with the design. The designer at Masters was able to make adjustments on the spot using his 3d design software until the kitchen was perfect. We shook hands and agreed on the design. Mark informed us that the once a contact was signed for the agreed upon price, there wouldn’t be additional cost for unforeseen issues that might come up throughout the project. For example, if existing piping burst when working on the plumbing and needed to be replaced, Masters wouldn’t charge us for the labor or materials. This actually happened during the project, and they didn’t charge us a dime. The overall cost estimate was above other estimates we received. But the other estimates couldn’t guarantee they wouldn’t charge more if they ran into unforeseen issues. We appreciated the conservative approach to their quoting. We also liked their 5 year warranty on both materials and labor (which we couldn’t find elsewhere). After the project started, we decided to replace 2 windows and the kitchen entry door. Masters was very professional and quoted us for the additional labor. We worked with a 3rd party to order the windows and doors, and Masters installed them beautifully. We were able to select all materials in Master’s showroom with assistance from Marc and the designer. They had a large selection of cabinets, countertops and tiles. We also selected our faucet there and couldn’t be more happy with it (It’s lead free and very stylish). We also selected our farmhouse sink from the showroom display. It’s the centerpiece of our kitchen. They gave us the info we needed to select our appliances at ABT. Based on the design, Marc said we’d need to pick out a counter depth fridge that is 33 in wide. ABT had exactly 2 options, which we weren’t excited about. But luckily, we went with the Samsung one and now really like it. ABT also beat Home Depot prices and upped their 4 year warranty to 5 year to match the Home Depot warranty and price. We are very happy with the Cabinetry. But, there were a few hiccups with the order. We got the wrong glass, which was replaced in good time. There were also limitations to the interiors because of our cabinet sizes, which caused some anxiety after installation. There was also different conversations and estimates made on the crown molding, and we were surprised by the final cost. That said, we are happy with the final product, and it was the right decision to go with crown molding in the entire kitchen. Our project was a one man job which at first was surprising to us but he surpassed all expectations and then some. The demo was completed in a short time with a week notice and minimal disturbance to the house. They used a barrier to keep dust to a minimum. Sasho was absolutely amazing. He constructed our kitchen, scheduled the inspections and was very detailed in all that he did. We could not be happier with his service, management and workmanship. He used his best judgment for the project and we were very happy with the decisions he made. We felt very comfortable with him in our home! The Kitchen was completed within the proposed timeline. We were absent from the house for most of the project. Our bathroom took about 3 weeks over their initial window because Sasho was scheduled for another kitchen. The third party flooring company (contracted by Masters) finished the floor with noticeable tape marks. Both we and masters were not satisfied, so the floor was redone. This delayed our completion by about a week. Overall, we are very happy with our kitchen. Our friends, family and agent cannot say enough about it. We’ve actually heard “this is the most beautiful kitchen I’ve ever seen” Thank you Masters, you did a great job!

Park Ridge, Illinois

Hire Again: Yes

Project Gallery: View Gallery

Kitchen Remodeling