CUSTOMER REVIEWS

Mary C

Everyone we dealt with was very professional, friendly, and helpful. Marc did a great job of walking us through the whole process…We were then able to pick out EVERYTHING in their showroom… Since we were total novices in kitchen remodeling, Marc had to educate us about things like back splashes, granite and quartz counter and different grades of stainless steel sinks. Igor did the actual work from stripping the kitchen down to the studs, to redoing wiring and plumbing, laying the floor, painting walls, hanging the cabinets, installing the under the cabinet lights, and the tile back splash. Igor is truly a master craftsman. A friend told me I should have a punch list, but we have found no problems at all. We are delighted with our new kitchen and would not hesitate to recommend Masters Kitchen and Bath to our friends and neighbors.

Project Location: Park Ridge, Illinois
Hire Again: Yes
Project Type: Kitchen Remodeling

George D

The designer was creative and responsive to our wants and needs. The contractor and trades used were very professional, timely and performed quality work. The timeline was exact. We will use them again in the future and recommend them to others.

Project Location: Park Ridge, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

Mirko G

Masters Kitchen and Bath did our two bathrooms so when the time came to remodel the basement they were the obvious choice. They provided a design that worked best for us. The best part is that the crew is the same from start to finish. They are very polite, courteous, clean up after themselves; you don’t have to worry about leaving them alone. The basement was a complete gut with an all new layout. Electrical, plumbing, walls, insulation, flooring, bathroom, and bar. All in all an exceptional experience. We love our basement! Highly recommended.

Project Location: Des Plaines, Illinois
Hire Again: Yes
Project Type: Bathroom Remodeling

Dany H

Marc came to the house to find out what we wanted done then we then made an appointment to go to the showroom to pick out all the materials. This was one thing I liked about dealing with MKB, we went to one place to pick everything out and we didn’t have to waste time shopping around. Angel, the designer, put it all on the computer, and there was our kitchen. It was a bit pricey at first, but we did pick out really good materials. We asked if at the end will there be extras added. Marc said absolutely not. There was only one carpenter working at our house. Petar takes pride in his work, so everything he did was perfect. We have 3 large dogs, and Petar always called when he came and when he needed to leave, to ensure the dogs were in the house. We knew our floor was slanted, but Petar discovered it also had a dip in it. He stripped the entire floor and sub floor in order to level the floor. The floor I picked was porcelain tile in long planks that look like wood. It took longer than anticipated, but I love my kitchen and I love the work that Petar did. Anytime I called or emailed Marc, he responded very quickly. I have dealt with a few contractors in my years, and I have to say this would be the first time I would recommend MKB and I would also do business with them again. If I get my bathroom done I will definitely call MKB to do the bathroom, and I would ask for Petar. I gave Price a B, only because it was more than our budget, but my kitchen was worth every penny. Also Marc kept his word, we would only pay the price on the contract, and that is what we paid. We were also given a 5 year warranty, which I have never seen a contractor give.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Type: Kitchen Remodeling

David H

Our kitchen suffered water damage which required complete demolition of the existing walls, ceiling and flooring. We were amazed that even during demolition the site was cleaned up every day, and there were no issues with dust in the other rooms of the house. We were thrilled with the design work, which exceeded our expectations, and even 6 months later, there’s nothing we’d change. Masters supplied everything (other than appliances), cabinets, flooring, wall tile, countertops. All of high quality. They coordinated the delivery with the appliance supplier and MKB did the installation. No delays. I hope to never have to replace the kitchen again, but look forward to using Masters for several bathr ooms in the next few years.

Project Location: Highland Park, Illinois
Hire Again: Yes
Project Type: Kitchen Remodeling

John G

Working with Marc, Angel, and Petar was a wonderful experience. They took our old and unworkable kitchen and made it a beautiful and functional space. To begin with, they gave us a choice of two custom floor plans. The one we chose called for walling up one of the three doorways into the kitchen and reducing the size of a huge picture window that allowed for greater cabinet and counterspace. Their one-stop shopping showroom made the process of choosing cabinets, floors, backsplash, granite and all the miscellaneous hardware simple and fun. They carefully demo’d the old kitchen and just as carefully constructed a dream space. Petar is a perfectionist and kept in constant communication throughout the process. He is meticulous in his work which included cleaning the area every night before leaving. Marc and Angel were also readily available during the process. The total cost was exactly as estimated with no extras. It’s a joy to cook in our new kitchen. We were so happy with the final result that we have contracted with Masters Kitchen and Bath to do one of our bathrooms.

Project Location: Lincolnwood, Illinois
Hire Again: Yes
Project Type: Kitchen Remodeling

Shannon W

I live in a condo on the top floor of a 100+ unit complex in Lakeview. My unit is a 2 bedroom 1 bath with lofted ceilings, and precast concrete floors. I wanted a bathroom with a separate shower and soaking tub. I met with several contractors who all told me that the only option for moving or adding plumbing would be to build the new bathroom on a 10″ high platform. Marc at Masters was the only one who identified an existing l stack in the laundry closet that could be used for the new shower, so no platform. I was also looking for a company that had experience working with condo complexes and their Associations. Masters had the experience and would work directly with the property manager. Masters model is to provide labor and materials in an “all-in-one” package. Their price was all inclusive except for design or scope changes. They kept to their price and were reasonable on the scope changes initiated by me. Their price was the highest I received, but the quality of the materials was high: Commercial grade porcelain, Grohe fixtures, Kemper custom cabinets, and quartz counters and details. I got what I paid for and the quality of the work was also quite high. Masters not only had to demo my place, but moved walls, created new doorways, and built a custom shower from scratch. The final work took 11 weeks in total. Most of the work was done by one quality tradesman who took great care with every detail.Working in a condo has its challenges, like remove the debris by a small service elevator, and needing to locate and arrange with the owner of the unit under mine, to connect a drain through her ceiling. I sublet an apartment during the remodel. The project took longer than estimated, and Masters was able to accommodate me moving back, with a working tub/shower, sink, and toilet. In the end, the work done was magnificent. Like any project there were small tweaks. Masters came back and fixed these items within a week, and provided me with a 5 year warranty. One of my concerns was making sure that the Contractor could work with Security (for elevator access etc.), and would not rub the other condo owners the wrong way. When I checked with security, they told me that my Contractor was one of the most polite and accommodating they had worked with. That was smooth sailing. I learned through this experience that you have to know your priorities before selecting a remodeler. Some promise short time lines or lower budgets, but may need to resort to “quick solutions” and sacrifice quality. In the end I wanted high quality, great service, and the best possible design solution. If that’s what you are looking for then, yes, I would recommend Masters Kitchen and Bath.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

Constance W

Put in new tiled shower with heavy glass door and made necessary plumbing repairs. New cabinets, sink, quartz counter top, medicine cabinet, fixtures, mirror, and associated wall repair/ drywall replacement. Workman, Alex, was reliable, pleasant, professional and completely competent. Results are totally functional and look great!

Project Location: Chicago, Illinois
Hire Again: Yes
Project Type: Bathroom Remodeling

Brian C

All the other contractors we met with asked what we wanted and we told them. We wanted a walk in pantry and possibly to remove a wall in the kitchen. We wanted new cabinets, counter tops, lighting, etc. We even hired an architect to make a plan for us and it was mostly finished when I had met Marc. Marc did ask want I wanted, but then suggested a few things and tried to change my mind on others. I have to admit that I was less than receptive to the suggestions. He had said that a walk in pantry was a waste of space and that several other pieces of the plan we had were not designed well. He told me that if I wanted he would measure our place and then I could come out and see what his certified kitchen designer Angel could whip up. No obligation. I convinced my wife to at least see what they were offering and we drove out to the showroom. They showed us a three-dimensional rendering that really improved the space. It was well designed in a unique and very stylish way. We were blown away. The price was the most expensive of all the people that we had talked to. There also wasn’t any wiggle room or haggling, the price was the price. They said that the project would take six weeks. They called and said that they were finishing another project a little early and they start the first week in November, and that is when they started. Igor, was meticulous, hardworking and very polite. They worked with my condo ass ociation to schedule the cabinets and they removed the garbage every day. The Job was finished on December 18th, Which is a few days ahead of schedule. We could not be more pleased with the work by this company and will recommend them to anyone who asks. In fact, when we redo our bath they will be the first company we call. I put together two videos of the work so you can see the construction.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Bathroom Remodeling

Vikki S

Everything went perfect and on time as it was supposed to! Marc, the general manager, was great to work with. We met him first and he really was one of the main reasons we decided to go with Masters. Angel, the designer, had great ideas and was always willing to meet with us whenever and wherever was required. He was brilliant! Alex, the person who actually did the work, was on time every day and went quickly and quietly about his work leaving my home as clean as possible each day when he left. He was excellent and did a beautiful job. He is truly a craftsman. What more can I say…other than we are as happy as larks with our remodel!

Project Location: Wheeling, Illinois
Hire Again: Yes
Project Type: Bathroom Remodeling

Natalie C

Masters Kitchen and Bath remodeled our kitchen taking it from drab to gorgeous. Our kitchen had the original cabinets that were still in good shape, but didn’t provide enough storage space. When I began looking for a company that did kitchen remodels I came across Masters Kitchen and Bath. I was impressed with the Angie’s List rating and with the glowing reviews that were written by former customers. From the initial visit to the final walk through, I have been very pleased not only with their professionalism but with theireye for detail. I finally got my dream kitchen and I enjoy entertaining in it. I look forward to having MKB remodel our master bath in the future.

Project Location: Long Grove, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

Larry K

Description Of Work: Complete Kitchen remodel. Kitchen came out beyond my expectations. I am very impressed with the way things turned out. I wouldn’t hesitate to use MKB again. Marc, Angel, and Peter were great to work with.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

Janet F

We remodeled our entire kitchen and family room with Masters Kitchen and Bath and could not be happier with the final result. Our outdated kitchen/family room has been completely transformed into a beautiful, modern, functional area. The remodel included new wood floors, cabinetry, appliances, electrical, and re-facing the fireplace in stone. The items that we selected for the remodel were chosen at Masters Kitchen and Bath showroom, which alleviated the stress of searching for what we wanted, and a computer-generated drawing created by Angel allowed us to envision the new kitchen/family room. The entire project took about 6 weeks, almost exactly the timeframe that Marc (the General Manager at Masters Kitchen and Bat h) told us it would take. Further, the final product matched nearly perfectly with the computer-generated drawings and the project came in exactly as budgeted, which was provided to us during one of our initial meetings. The actual installation work was done by Igor, and the quality of his craftsmanship was superb, as the project finished without any real glitches. In short, the quality of the work, communication, and attention by Marc and his team from the beginning to the end of the process compelled us to write this review. Masters Kitchen and Bath get top scores from us and we intend to use them again for future remodeling projects.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

Robert E

MKB renovated our kitchen in Lincoln Park condo. We were looking for someone who could provide recommendations rather than just take notes of what we wanted. Marc was far more creative in providing a design and layout than the others that we met with. We liked that MKB had a showroom and a computer design expert who could show us renderings of various proposals . They also bricked up a window to provide more space in what was a crowded work area. We felt comfortable enough, that we contracted for the work to be done while we were out of town. Everyone agrees that you would never know there was ever a window there. When we got home in June, Igor was making last minute adjustments ready to do any final tweaking that we wanted. We may have paid slightly more for MKB, but we are happy to say we got the quality and peace of mind that they promised us.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

Jennifer M

We have all heard horror stories about the relationships between contractors and clients. This story is not one of those. We waited nearly 10 years to completely overhaul the kitchen and enclosed porch on our 1924 bungalow. Here’s our tale of joy: We interviewed three different design/build contractors. Only MKB listened to our needs for this decrepit kitchen. Although the price was higher than the others, we felt the attention to detail and commitment to quality was apparent from our first meeting with Marc and Angel.The 3D renderings were really helpful to a visual person like me. Angel was able to make the space come to life. Petar was our installer and was incredibly competent, clean, thoughtful, and 100% committed to quality. He tore out the kitchen completely and overhauled the electrical and plumbing. There was a new lighting design and relocated appliance hookups. There was a new floor and floor to ceiling cabinets with under cabinet and in cabinet lighting. New quartz countertops were set off with travertine tile back splashes. They installed a new hood and painted the entire space. Overall the kitchen was finished by Thanksgiving and the back two rooms were finished by the second week of December. We could not be more pleased and thrilled. Working with MKB is proof positive of the old adage goes, “You get what you pay for.” I could not recommend Marc, Angel, Petar and the entire team at Masters Kitchen and Bath more highly.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Type: Kitchen Remodeling

Kim P

They renovated my kitchen. From design to installation, Masters was always professional and did great work. They can be a bit pricy but, if you are like me and don’t get into the whole “spending months looking for cabinets and such at Home Depot”, this company is for you.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Type: Kitchen Remodeling

Ramona M

We had a wonderful experience with Master’s Kitchen and Bath. We worked with Mark, Angel and Igor for our kitchen remodel and we couldn’t be happier! Not only was the project on time and on budget, but the result is beautiful. We had a vision for our kitchen, and working with Mark and Angel helped refine and perfect that vision. The layout, function and look are perfect. Our installer, Igor, was incredible. We have an older home and walls and ceiling aren’t exactly level. Igor was meticulous and made sure that everything was as close to perfect as humanly possible. We can’t say enough wonderful things about Igor and the entire crew. The other nice thing was the one stop shopping. We were able to see and choose all the materials at their location. So nice!

Project Location: Chicago, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

Idalia F

Our kitchen project started a few days late. But once it started it was full speed ahead. Three entry’s where covered up to allow us to live through the remodel. Our hardwood floors were protected also. The opening to our dining room was moved over to allow for more wall space, and the entry to a hall was closed off. They upgraded and added electric, removed old ceramic tile and put in a hardwood floor. The installer was Great! He kept us informed of his task for the following day. He kept everything as clean as possible. Whenever I called the office with questions or changes, I was taken care of in a timely manner. The transformation is amazing, our installer kept us up to date on every aspect of the job daily. He was clean, polite, and extremely talented. Simply made a dysfunctional kitchen into an amazing functional place to cook, with tons of storage for a small space.

Project Location: Chicago, Illinois
Hire Again: Yes
Project Type: Kitchen Remodeling

Michael G

During the initial meeting for bids, Marc, the general manager, was punctual, very friendly, listened to our requests, and made excellent suggestions on the spot as well. Once we decided to go with MKB, they were very helpful during the material selection process. Functionally, we knew what we wanted, but we had no idea how to select colors, styles, materials, and make them all look nice together. They have their own showroom, and an outstanding designer named Angel. He was able to help us find colors and materials that not only worked together, but matched our personal tastes as well. The whole project took 7-8 weeks. Alex, the primary builder for our bathroom, did excellent work. He and Marc were attentive and accommodating to our requests and questions during the process. What I liked most is that anytime an issue or question came up, I knew it would get resolved. The quality of the work was excellent, the communication and response from them was excellent. Remodeling any room is never easy, but I really felt MKB made it all as painless and worry-free as possible. We will definitely use them again for future projects.

Project Location: Arlington Heights, Illinois
Hire Again: Yes
Project Gallery: View Gallery
Project Type: Kitchen Remodeling

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If you are interested in remodeling your Kitchen, Bathroom or your Basement please click on the button bellow and fill out a “Schedule a Consultation” form. Otherwise you can call us at (847) 823-1700 or visit our showroom at 1014 Busse Hwy, Park Ridge, IL 60068

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